The E-Ink Phone Case revolutionizes the way you interact with your smartphone, providing an innovative and energy-efficient solution for your daily needs. Combining the functionality of a phone case with the versatility of E-Ink technology, this case offers a variety of unique features:

1. E-Ink Display:
2. Battery Efficiency:
3. Customizable Content:
4. Protective & Durable:
5. Eco-Friendly:
6. Seamless Integration:
7. Low-Light Visibility:

Shipping policies are critical components of any retail operation, as they directly impact customer satisfaction and operational efficiency. A well-structured shipping policy outlines the procedures and expectations for the delivery of products, ensuring that both the merchant and the customer have a clear understanding of the shipping process.

Typically, a shipping policy includes details such as processing times, shipping methods, costs, and tracking information. For instance, it is common for orders to be processed within a specific timeframe, often ranging from 1 to 3 business days. This processing period is essential for preparing the items for shipment, including packaging and labeling.

Shipping methods can vary widely, offering customers options that may include standard, expedited, or express services. Each method comes with its own set of delivery timelines and costs, which should be transparently communicated to the customer at the point of checkout. For example, standard shipping may take longer but is often more cost-effective, while expedited options provide quicker delivery at a higher price point.

Shipping costs are typically calculated based on several factors, including the destination, package weight, and chosen shipping method. It is essential for merchants to provide clear information regarding how shipping rates are determined, as this transparency can enhance customer trust and satisfaction.

Moreover, providing tracking information is a vital aspect of the shipping policy. Customers should be informed that tracking details will be available once their order has shipped, allowing them to monitor the status of their delivery in real-time. This feature not only improves the customer experience but also reduces inquiries related to order status.

In addition to the above elements, it is important for merchants to address potential issues that may arise during the shipping process. This includes handling lost or damaged packages, which should be clearly outlined in the policy. Customers should know the steps to take if they encounter such issues, including how to report them and what resolutions are available.

In summary, an effective shipping policy is a fundamental aspect of e-commerce operations. It should encompass processing times, shipping methods, costs, tracking information, and procedures for addressing shipping-related issues. By clearly communicating these elements, merchants can enhance customer satisfaction and streamline their shipping processes.

We have a 30-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at trdeportivo@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at trdeportivo@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

customer care: Trdeportivo@gmail.com

Call : +971521439203